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Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
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Everyone is looking for big change and big results. The markets want big growth and big gains. Founders and leaders want big action and big impact. In searching for the big we are in danger of forgetting the impact of the small incremental changes. We are danger of looking for big wins, the silver bullet, the ultimate action and missing.. Read more