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Contact
- Address: 224 Park View,
- Whitley Bay. NE26 3QR
- Working hours: 08:00 - 18:00
- Phone: +44 (0) 20 7193 6127
- +44 (0) 191 645 5024
- Email: [email protected]
Latest publications
What’s the difference between leadership and management?
Leadership vs Management, who wins in a fight? The terms.. Read more
Four steps to changing the world
How to change the world: Step One. 1. Be Frustrated. .. Read more
Not all difficult conversations are the same.
Not all difficult conversation are the same. Do you know the difference?
One of the key things to understand about difficult conversations is they come in three forms and if we get the form wrong, the conversation session can go extremely badly.
If you have to use BCC, it’s already too late!
January 9, 2016 Benjamin Drury
Blind carbon copy (BCC) on emails should never have been invented. I make it a principle never to use BCC in emails. BCC is the king of passive aggressive behaviour. In my opinion using BCC is duplicitous and underhand, and it shows a huge lack of integrity. Ask yourself, why are you letting someone in on the conversation without telling.. Read more